Monday, 25 May 2015

Choose Carefully: Images Can Make or Break Your Website

Tips and Advice on Choosing Imagery for your Business Website

When it comes to content, images are invaluable.

Images can inject some life into a text-heavy page and make it much more engaging for the user.

Posts to social media rack up significantly more shares if you just include a photo. In fact, in a recent study, 87% of shared Facebook posts have photos.

Image quality won’t affect your Google ranking. You could choose the cheesiest stock imagery, or a really blurry photo for your website and Google still won’t care. However, as one user points out in this Search Engine Land article, search is a means to an end. You may draw in users thanks to your high search ranking, but that’s all for nothing if they’re turned off by your poor quality images.


So what are your main options when it comes to images, and what impact does it have on your customers?


1. Stock Imagery

The controversial option…

Stock images can be found online on various distribution websites. Sometimes they’re free and sometimes you’ll be asked to pay a one-off price. Either way, you’ll usually have permission to use them in any way you want (although please check the website’s terms and conditions).

We use BigStockPhoto for our stock images, and would highly recommend it.

Stock images have developed a poor reputation because a lot of them are very fake looking, for example:



This is clearly not a genuine family. If you saw this photo on a website, you wouldn’t for a second think they were genuine customers of the business. And therein lies the problem.

Obvious stock images are cringeworthy.

With no photos of genuine employees and customers, you also run the risk of looking like a faceless online business. Customers will be less likely to trust you because there is no visual proof that you exist offline and are a friendly, trustworthy person! And if you’re pitching your business as a ‘family business’, then you really need to reinforce that idea through photographs of your fantastic family!


“The key to using stock photography is searching for unique and compelling images that are relevant to your brand and your message without looking cliché.”Jen Hawkyard at Treefrog.


2. Professional Photography

This is obviously the best choice.

Which obviously makes it the most expensive!

Hiring a professional photographer to take photos for your website is a must if you are a high-end business. The quality of your photos must resonate with the high standard of your service/products.

Your clients will be reluctant to spend lavish amounts on your catering services if the photos are blurry, badly lined up, etc, because they aren’t selling the product for you.

Now, the need for these photos will largely depend on the type of business you are, what service/products you offer, and how suited these are to photographs.

Venues, catering, hairdressing, B&B’s would all benefit from professional photos.

For an accountancy firm however, it won't make the same impact, so isn't worth it.There is no end-product in accountancy that would convey the skills of your business through photography; would pictures of tax returns impress you?

If your website isn’t very image-based, and you just need one relevant shot, make sure that image is the best it can be so that it’s working for you, not against you.


3. Photography by Yourself

If you fancy giving it a try yourself, go for it! You could always hire someone afterwards if you’re not happy with the results.


Before embarking on your photography adventure, we would recommend;

  • Googling some quick tips on taking professional-looking photos, e.g. where the subject of the photo should be, lighting, effects.
  • Finding out how to take images in the highest resolution, which will likely depend on the quality of your camera (and leaving it up to your web team to optimise it for the internet)
  • Finding out how to save your images afterwards, e.g. what format, whether or not you should rotate them or crop them.
  • Discussing with your web team what sizes of images are required. For example, in our responsive websites, the banner images are usually 1920 pixels wide; this is to make sure the website will look great even on larger screens. But it can be tricky to get images this large, unless they’re done by a professional!


Be sure to take lots of photos during your shoot to allow for error. There will always be unusable images, so maximise the number of potentially usable images by taking an excessive amount!

Taking the photographs yourself means your vision for the business will not be diluted by a third-party, and you should be able to get exactly the look you want.



Our new website will be launching soon, where you will be able to take a look at the type of images we’ve chosen.

http://www.vitalhike.co.uk


We currently have a mix of professional photos and stock imagery, depending on the image that was required. As a website business, we don’t produce a physical end-product so there is nothing really to photograph, hence we’ve opted for photos of the staff, and stock images to convey our brand.

Let us know what kinds of images you've chosen for your business, and how they're working out for you!




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