The main problem many people come across when they are
embarking on the journey of getting a new website is simple – too many
options. The internet gives you an enormous number of options for your website;
what pages should you have, should you add a video, what should your text say,
how is the design going to cater to your brand and customers, should you add a
gallery, how should you incorporate social media…the list could go on forever!
For example, a lot of businesses want us to add Facebook to
their site. From that one small decision comes a mass of other decisions – do
you want just a link, a full feed on the page or just a ‘like’ button? Will it
be designed to fit in with your site or just simply follow Facebook’s design?
Should it feed in anywhere else on the site?
The many minor
decisions like this, can spiral a web project out of control and cause massive delays in getting the website
online. And at the end, once you’ve made all of those decisions and are happy
with the outcome, your website could go online and…not perform well. This is
for a really simple reason. You aren’t psychic and neither are we. When it
comes down to minor detail of things, there is a great method you can use to
find out which decision is going to work best for you, and more importantly,
which works best for your customers.
Firstly, you must have decided on the purpose of your
website. Are you wanting to sell more products? Do you want more enquiries?
Once you know this, any later decision that you are struggling with, simply
first think back about how it applies to your first goal. If you are looking to
get more enquiries, and are struggling with where to put a Facebook feed, think
about where Facebook fits in with encouraging people to enquire. Are people
making the enquiries through your Facebook page? If yes, then it should
probably feature quite prominently. If no, calls to action and ways to enquire
should probably feature on the more popular page property, like the top of the
page, and Facebook on somewhere lower for people who are unsure but may want to
keep updated.
Secondly, remember that your website is not a finished product at any time. We are firm believers in
facts, not guesswork, and because of this, we suggest the best way to find out
what works on your website is to make a sensible decision with your goals in
mind, put something online and test the effects. If you’re not sure whether
your feed should appear on the left or right of the page – test it. Don’t delay
your project trying to best guess what your website’s visitors want; put
something online and let them tell you what they want through the stats.
Essentially, you want a website project going live when you’re
about 80% sure it’s right. Those
last minor decisions that make up the last 20%, shouldn’t hold back the website going online, because all you are doing is delaying the website telling you the answers to those questions.
last minor decisions that make up the last 20%, shouldn’t hold back the website going online, because all you are doing is delaying the website telling you the answers to those questions.
Pay attention to your stats and react to them; split test as
much as you can and you’ll find your website will be reaching its goals in no
time.
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